02 Customer Support is an independent retail shop. We help you compare pay-monthly, SIM-only, family and business plans across multiple UK networks, so you can pick the best deal without visiting five different stores.
We help customers compare plans across
No store visit needed — everything happens over the phone.
Tell an agent what you need — data, minutes, budget, and current network.
We walk you through available plans and current offers across networks.
Choose the plan that fits and we help you get set up. No pressure, no obligation.
Independent comparison and switching assistance across major UK mobile networks.
Bring your own phone and just pay for data, minutes and texts.
Latest phones with a plan bundled in, spread over manageable monthly payments.
Shared data and discounted lines for households with more than one phone.
Multi-user plans and priority support for small and growing businesses.
02 Customer Support is an independent mobile retail and comparison service. We are not owned by, operated by, or officially affiliated with any single mobile network provider.
Our team helps customers compare plans, pricing, and offers across multiple UK networks, and assists with switching or signing up for a new plan through our partner relationships with participating networks.
Any network or brand names referenced on this site are used for comparison purposes only. All trademarks belong to their respective owners.
Call now or send an enquiry and we'll call you back.
Different lines for different enquiries:
02 Customer Support
384a Staines Road
Feltham, TW14 8BT
United Kingdom
Last updated: August 2026
02 Customer Support (Company No. 16041853) respects your privacy. This policy explains what personal data we collect, why, and how it is used, in line with UK GDPR and the Data Protection Act 2018.
We may share your details with a mobile network provider only where you have expressly asked us to help you switch or sign up with that provider. We do not sell personal data to third parties.
You may request access to, correction of, or deletion of your personal data at any time by contacting us using the details on our Contact page.
02 Customer Support, 384a Staines Road, Feltham, TW14 8BT, United Kingdom.
Last updated: August 2026
These terms govern your use of the 02 Customer Support website, registered in England and Wales.
02 Customer Support is an independent mobile retail and comparison service. We are not owned, operated, or officially endorsed by any mobile network provider. Any network names or logos referenced are used solely for comparison and identification purposes and remain the property of their respective owners.
We provide plan comparison information and, where you request it, assistance switching to or signing up with a participating mobile network provider. We do not guarantee availability, pricing, or approval of any specific plan — all offers are subject to the relevant network's own terms and eligibility checks.
Speaking with our agents or requesting a call back does not obligate you to switch networks or sign up for any plan.
While we aim to keep information accurate and current, plan details, pricing, and availability may change and are ultimately confirmed by the relevant network provider.
02 Customer Support, 384a Staines Road, Feltham, TW14 8BT, United Kingdom.